Refunds & Exchanges

DEKONTI is confident you will be thrilled with your purchase. All items have gone through a strict quality control. If you are not fully satisfied, we will happily exchange your unworn purchase for another item from the collection.
Simply email within 10 days of purchase with your order number and a brief explanation for your exchange. 

We will then send you instructions to complete the exchange.


**Please note that exchanges DO NOT include the shipping fee.

**For your security, please return your item with an insured courier (i.e. FedEx, UPS, USPS, etc.). is not responsible for items damaged or lost in transit.

**Jewelry should be in resalable condition. No exchanges on any sale merchandise. All sales are final.

**Please note that while Sterling Silver is malleable, squeezing, shaping or bending pieces may compromise the integrity of the design. Dekonti is not responsible for misshaped or broken pieces as a result of customer manipulation.

**Do not swim in, shower with or get any of the jewelry wet. Store in a cool, dry place 

**There are no refunds on any items. Thank you for your understanding.